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This Privacy Policy describes how Alpine Premium Financing LLC (DBA Alpine Premium Financing LLC) (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and submit a request for mortgage-related services (the “Service”).
By using this Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you submit information through our website, we may collect:
First and last name
Phone number
Email address
Property or general location information (if provided)
Any information you choose to submit in your message or request form
We may also collect limited technical information such as browser type, device type, and general website activity to support basic website functionality and security.
We use the information you provide to:
Respond to your mortgage-related inquiry
Contact you regarding your request for mortgage services
Provide requested support or follow-up related to your inquiry
Maintain internal records for compliance, quality, and operational purposes
Prevent fraud and secure the Service
Message frequency varies. You may receive up to 5 SMS messages per week depending on your loan activity. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide your phone number and opt in, you may receive transactional text messages related to your mortgage inquiry, such as:
Inquiry confirmations
Appointment confirmations or reminders
Document requests
Application or inquiry status updates
Message frequency may vary. Message & data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.
By providing your mobile phone number through our website and opting in via checkbox, you agree to receive SMS messages from Alpine Premium Financing LLC related to loan applications, appointment confirmations, document requests, loan status updates, and customer support.
Message frequency may vary, but you can expect up to 5 messages per week depending on your loan activity. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at Email: [email protected] Phone: (281) 824-2737
We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes. Mobile information will not be shared with third parties for their marketing purposes.
Your information is used solely to provide requested services and communications related to your loan process.
Our services are intended for individuals 18 years of age or older.
We do not transfer, sell, or share mobile opt-in data with any third parties for marketing or promotional purposes.
We may share your information only as needed to operate the Service and provide requested mortgage-related services, including sharing with service providers that support operations such as communications tools, customer support, and technical services.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We retain your information only as long as necessary to:
provide services you request
comply with legal and regulatory requirements
resolve disputes and enforce our policies
We take reasonable and appropriate measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You may request that we update or delete your information by contacting us using the information below.
You may also opt out of SMS communications at any time by replying STOP.
You have the right to:
• Request access to the personal information we collect about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information, subject to legal and regulatory requirements
• Withdraw consent to SMS communications at any time
To exercise these rights, please contact us at [email protected] or (281) 824-2737.
We will respond to privacy-related requests in accordance with applicable laws.
Users opt in to receive SMS communications from Alpine Premium Financing LLC by entering their phone number on our website and selecting an unchecked consent checkbox prior to form submission. The checkbox requires affirmative action and is not pre-checked. Consent to receive SMS messages is not a condition of purchase.
Users may withdraw consent at any time by replying STOP to any SMS message received.
SMS communications are only sent to individuals who have provided express consent through this process.
No mobile information, including SMS opt-in data or consent, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be transferred, sold, rented, or shared with any third parties.
Information may be shared only with service providers that support operational functions such as customer service and technical infrastructure, and solely for the purpose of delivering requested services.
If you have any questions about this Privacy Policy, please contact:
Alpine Premium Financing LLC (DBA Alpine Premium Financing LLC)
Email: [email protected]
Phone: (281) 824-2737